In Store Sales: All Sales are Final. No Refunds or Exchanges.
We accept Cash, and Visa, MC, American Express, Discover as well as cryptocurrencies like Bitcoin; we do not accept checks. Once you purchase a plant, it belongs to you. If it dies, we will be happy to help you determine why it died, so that you can avoid making the same mistake again. Due to our low prices and factors beyond our control, we cannot replace or give refunds for dead plants or plants that are not thriving compared to other plants.
Online Sales: We do not do online sales at the moment
For economic reasons, it is not possible for us to do online sales at the moment.
We will help you load plants into your vehicle, if you need assistance. It is your responsibility to make sure they are loaded properly and tied down properly. We are not liable for damages to the plants or your vehicle that happen during transit. Please ask for cardboard etc. to protect your carpets. We will not perform acrobatics or feats of strength in order to lift plants and jam them into tight spaces where doing so will cause injury. In other words, “No, that 15 gallon, 10 ft tall bamboo will not fit in your Mini and we cannot help you lift it over the floor hump while bent over double in order to cram it into the corner so that it only sticks out the back 5 feet instead of 6 feet.” That you have to do yourself.
A 50% deposit is required to secure all orders, and is due upon order confirmation. Orders cancelled or reduced within 3 weeks of scheduled ship/pickup/delivery date may be charged a 20% restocking fee. Balances due on orders are to be prepaid, including shipping and handling or delivery charges.
Volume Discounts Available
5% > $500, 10% > $1000, 15% > $5000, 20% > $10000.
All orders being shipped will be sent UPS unless otherwise stated. All shipping is to be paid by the buyer and is done at the buyer’s risk. Shipping and handling charges will be added to the buyer’s invoice. Harvest Nursery will not be held liable for delays or plant damage while in transit. All claims for damage during shipping are to be filed with the carrier, not Harvest Nursery.
Orders can be picked up at the nursery. To ensure the order is pulled and ready, please schedule a date and time for pick up.
Harvest Nursery carefully inspects all plants before they leave the nursery to make sure they are in good health and are true to species. Orders are taken and confirmed subject to plant conditions; severe weather and other conditions beyond our control. Upon delivery/receipt, the customer should inspect all plants. If there is a problem with the order, a claim must be made within 48 hours. Corrections will be made at Harvest Nursery’s discretion and will be in the form of a replacement. In the event a replacement is not available, credit will be issued in the amount limited to the purchase price of the plants. We cannot guarantee plants after 48 hours, due to a number of reasons that are beyond our control.
Dogs Must Be On Leash
Dogs are welcome at Harvest Nursery. However, for everyone’s safety – including that of our plants, our wildlife and other dogs – we require that visiting dogs be leashed. Your pet’s safety is our concern, as well. You are responsible for damages done by your pet and we may ask you to purchase damaged plants if it is severe enough.
Children Must Be On Leash
Just Kidding! However, we do ask that you keep an eye on your children while they are here. Their safety is our primary concern, we don’t want them falling into the pond, for example. However, we have had children who damaged plants, minor damage we can deal with, major damage we may actually request you buy the damaged plant.